Voice Agents Platform
Deploy intelligent voice agents in minutes. Build conversational AI that understands context, speaks naturally, and handles complex business workflows across multiple Indian languages.
What are Voice Agents?
Voice agents are AI-powered conversational interfaces that can understand speech, process natural language, make decisions, and respond with human-like voice synthesis. They combine our ASR, SLM, and TTS models to create seamless voice interactions.
Multi-language Support
Built-in support for 23 Indian languages with natural conversation flow
Real-time Processing
Low-latency voice processing with streaming support for interactive conversations
Smart Context Handling
Maintains conversation context and handles complex multi-turn dialogs
Telephony Integration
Direct integration with phone systems for seamless voice calling experiences
Getting Started
Create Agent
Define your agent's personality, language, and behavior through our intuitive configuration interface.
Configure Workflows
Set up conversation flows, integrate with your systems, and define business logic for your use case.
Deploy & Scale
Launch your agent with a single click and scale to handle thousands of concurrent conversations.
Agent Configuration
{
"name": "Customer Support Agent",
"language": "hi-IN",
"voice": "natural-female",
"personality": "helpful and professional",
"context_memory": true,
"max_conversation_turns": 50,
"integrations": {
"crm": "enabled",
"knowledge_base": "enabled"
},
"workflows": [
{
"trigger": "greeting",
"action": "welcome_customer",
"next": "identify_query"
}
]
}Popular Use Cases
Customer Support
Handle customer queries, complaints, and support requests automatically
Sales & Lead Generation
Qualify leads, schedule appointments, and provide product information
Appointment Booking
Schedule appointments, send reminders, and manage calendars
Survey & Feedback
Conduct surveys, collect feedback, and analyze customer sentiment
Integration Examples
import { VoiceAgent } from '@fonadalabs/agents-sdk';
const agent = new VoiceAgent({
apiKey: process.env.FONADA_API_KEY,
agentId: 'your-agent-id'
});
// Start a conversation
agent.startConversation({
phoneNumber: '+91XXXXXXXXXX',
context: {
customerName: 'John Doe',
orderId: 'ORD-12345'
}
});Best Practices
Conversation Design
- Keep responses concise and natural
- Handle interruptions gracefully
- Provide clear escalation paths
- Test with diverse accents and dialects
Performance Optimization
- Monitor response times and accuracy
- Use appropriate voice models for your use case
- Implement fallback mechanisms
- Regularly update training data